Support
Contact Us
Have questions about listing your product, a Razorpay payment, or need help with your account? We’re here to help.
Customer Support
For general inquiries, listing verification, or payment assistance:
Typical response time: within 24 hours
Operating Hours
Our support team is available during standard business hours:
Monday to Saturday
10:00 AM – 6:00 PM IST (excluding national holidays)
Registered Business Details
Brand Name: BazaarTop
Website: https://bazaartop.in
Service Nature: Online Advertising & Discovery Directory for Indian Independent Sellers
Payment Gateway Partner: Razorpay Software Private Limited
Payment & Refund Inquiries
If you experienced a failed transaction or duplicate charge while paying via Razorpay, please email support@bazaartop.in with your Razorpay Payment ID (e.g. pay_...) or Order ID (e.g. order_...). All verified duplicate or failed charges are processed according to our Cancellation & Refund Policy.
Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer for BazaarTop are provided below:
Name: Grievance Redressal Team
Designation: Compliance & Grievance Officer
Email: grievance@bazaartop.in
Address: India
Response timeline: Acknowledgement within 48 hours; resolution within 30 days of receipt.