Cancellation & Refund Policy

Last updated: September 2026

1. Nature of the Services

BazaarTop provides digital advertising and promotional directory placements for independent sellers. When you pay to list, boost, or claim a spot on BazaarTop, the payment is strictly a service fee for advertising visibility on our ranked boards.

2. Cancellation Policy

Because advertising slots and ranking positions are allocated, rendered, and activated electronically upon payment verification,orders cannot be cancelled once the payment is captured and the listing is live.

If your listing is currently in “PENDING” review and has not yet been approved or published to the directory, you may request a cancellation before approval by contacting us immediately at support@bazaartop.in.

3. Refund Eligibility

Under standard circumstances, advertising fees are non-refundable. However, we issue 100% full refunds in the following scenarios:

• Duplicate Charges: If your bank account or card was charged more than once for the same boost or listing due to a network glitch or gateway timeout.
• Payment Deducted but Order Failed: If money was debited from your bank, card, or UPI wallet, but the transaction failed to register on BazaarTop and no rank or listing was created.
• Listing Rejection: If a submitted new listing violates our platform guidelines and is rejected by our moderation team during review, any initial listing fee paid will be refunded.

4. Refund Processing & Timeline

All approved refunds are initiated through our payment partner Razorpay and credited directly back to theoriginal payment source (UPI ID, debit/credit card, or net banking account):

• Initiation: Refunds are approved and initiated within 24 to 48 hours of verification by our support team.
• Bank Settlement Timeline: Once initiated, the refunded amount typically reflects in your bank account or card within 5 to 7 business days, depending on your issuing bank’s clearing cycle.
• UPI Transactions: Refunds via UPI are often credited within a few minutes to 24 hours.

5. How to Request a Refund

If you experience a duplicate deduction or payment issue, please reach out to us with the following details:

• Your email address used at checkout
• Razorpay Payment ID (e.g. pay_...) or Order ID (e.g. order_...)
• Transaction date and amount in INR
• Screenshot of the payment receipt or bank debit SMS

Send your request to support@bazaartop.in. Our team will review and respond within 24 hours.